Privacy Policy

​​

1. Introduction

Primrose Community Health Organisation (PriCHO) is committed to protecting the privacy and personal data of all users who access our website. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Data Protection Act No. 3 of 2021 of the Republic of Zambia.

By using this website, you consent to the practices described in this policy.

​

2. Information We Collect

PriCHO may collect personal information when users:

• Contact us through online forms or email

• Subscribe to newsletters or updates

• Participate in surveys, programs, or events

The information collected may include names, email addresses, phone numbers, organisation details, and any other information voluntarily provided by the user.

​

3. Use of Information

Personal information collected is used strictly for:

• Responding to enquiries and communication

• Improving our programmes, services, and website

• Reporting to donors, partners, and regulatory authorities (in anonymised or aggregated form)

• Compliance with legal and regulatory obligations in Zambia

PriCHO does not sell, trade, or misuse personal data.

​

4. Data Protection and Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. Access to personal data is limited to authorised personnel only and handled with strict confidentiality.

​

5. Sharing of Information

Personal data may only be shared with:

• Government authorities where required by law

• Trusted partners or service providers strictly for operational purposes

• Donors and stakeholders in compliance with funding and reporting requirements

All such sharing is conducted in line with Zambian data protection laws.

​

6. Cookies and Website Analytics

This website may use cookies or basic analytics tools to enhance user experience and understand website usage. Cookies do not collect personally identifiable information and can be disabled through browser settings.

​

7. User Rights

Users have the right to:

• Request access to their personal data

• Request correction or deletion of inaccurate information

• Withdraw consent where applicable

Requests can be made by contacting PriCHO directly.

​

8. Policy Updates

PriCHO reserves the right to update this Privacy Policy from time to time. Any changes will be published on this website.